Services

Our mission: transmit and exchange

EchoSens trains and follows-up with users; Physicians and nurses.

For each user:a training and a certificate

Training means ensuring proper use of the Fibroscan® as well as a critical interpretation of the results. For this, our experts provide systematic on-site training. In a half-day, the basic knowledge necessary is addressed and a certificate is given to each user.

For each new EchoSens product, our teams provide information on new applications and provide the appropriate training.

Each year, the EchoSens Training involves:

• -More than 500 hours of training provided per year,
• -More than 1200 operators trained since 2004,
• -Multilingual sessions.

For additional information, contact our training team: formation@echosens.com

EchoSens exclusively guarantees after-sales service of all of its products. The device, under warranty or without warranty*, are managed by our technicians specialising in diagnostics and repair.

Our team

Because we are the manufacturer, our global team of technicians is qualified and has an excellent knowledge of the products. They can thus provide you with fast and high-quality assistance. EchoSens trains its own technicians and certifies them in order to have a pledge of quality assurance.

EchoSens after-sales service is the guarantee of:

• -Customised recommendations for use,
• -Servicing and repair of equipment within a short time*,
• -Worldwide maintenance intervention.

Services and calibration

Calibration of the probe is the only requirement for the Fibroscan®. It must be performed every six months to ensure proper use of the machine. This operation can be managed by EchoSens under a service contract or on an estimate. Regular calibration ensures that your instrument satisfies the specifications of use.

*Devices, under warranty or out of warranty*, are managed by our specialized technicians for diagnostics and repair.

For additional information, contact our after-sales service team: service@echosens.com