logo/base Created with Sketch.

Assistant Sales Administrator – Junior (M/F)

Permanent position

Janvier 2022

Missions :

Main purpose of job:

To support the UK Office Manager and the UK Service team in a wide range of support functions as identified by the UK Office Manager, Country Manager, and Sales Administration Function in France.  The time spent on specific duties and tasks may vary depending on seasonal peaks in business and service delivery requirements. The role will be office based in Altrincham, Manchester.

 

Role and Responsibilities :

  • Screening incoming calls, dealing with general enquiries and customer queries
  • Manage post and general email
  • Processing sales orders
  • Creating service contracts
  • Maintaining asset records in Salesforce
  • Preparing sales invoices and chasing payments
  • Organising courier collections and deliveries, both domestic and international
  • Scheduling appointments for the service engineers
  • Monitoring stock availability and stock delivery timelines
  • Processing internal stock orders
  • Assisting with organising of conferences
  • Providing support to the Sales and Engineering team

Profil :

Experience Required:

  • Excellent communication and customer service skills
  • Competent use of Microsoft Office Word, Excel and Outlook
  • Strong work ethic and positive attitude
  • Highly organised and able to multi-task
  • Good attention to detail
  • Team player who can also work on own initiative
  • Prior experience in a customer facing role
  • Ability to produce work within agreed deadlines

 

Desirable experience but not essential:

  • Prior experience of setting up computer based systems and using electronic filing systems.
  • Considerable knowledge of using Microsoft Office packages including Word, Excel and Outlook
  • Experience of inputting and extracting data from bespoke databases, CRM and accounting software; Sage, X3, Sales Force.
  • Demonstrable experience of diary management.
  • Demonstrable experience of dealing with enquiries from a wide range of people

 

Qualifications and Training:

It is essential that the post holder has:

  • Educated to GCSE standard or equivalent in English and Mathematics
  • IT training including Microsoft packages

Manchester

Echosens UK

  • Max. file size: 512 MB.
  • *Ce champs est obligatoire