From installation, to training and local support, we provide you with the highest quality of services.
After completion of the on-site training, you will be certified to use FibroScan®. The training is mandatory in order to obtain accurate and reliable measurements. Although anyone can be trained to operate the device, only a healthcare provider is authorized to interpret the FibroScan® results.
To improve the daily practice of our certified FibroScan® operators, we have built a wide range of training tools and resources.
Training center
E-learning platform
Clinical library
Educational webinars
User tutorials
FibroScan® probe calibration is an essential maintenance service to guarantee the quality and reliability of your measurements.
FibroScan® probes require annual probe calibration. The probes are calibrated by our Echosens-trained team using a calibration bench. A probe calibration report is provided in the probe case upon calibration.
Each FibroScan® device notifies you 30 days before calibration is due. To receive a notification about calibration reminder, restart your FibroScan® on a weekly basis. You can also check the last probe calibration date in the settings tab under system>service> probes memory; the calibration date will be found in the following format YYYY/MM.
Completing the service request form on support.echosens.com will create a service ticket; required information will include name, shipping/ billing address, FibroScan® serial number and probe serial number.